TERMS AND CONDITIONS

These terms and conditions of Sunset Park Community Services (“the Practice,” “we,” “us,” or “our”) govern your use of our website available at sunsetparkcs.org, and any other websites and/or mobile applications to which these Terms apply (collectively, the “Site”).

By accessing or using any of the Sites, you accept and agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions or any part of them, you should not use the Sites.

We reserve the right to modify these Terms and Conditions from time to time. Any revised Terms and Conditions will become effective when posted on the Sites. Your continued use of the Sites following the posting of revised Terms and Conditions constitutes your acceptance of those changes.

Our Privacy Policy is incorporated into these Terms and Conditions by reference. Our Privacy Policy describes how we collect, use, maintain, and disclose information, including information associated with our appointment reminder text messaging program.

Website Use

The Sites and their content are provided for general informational and educational purposes. Nothing contained on the Sites is intended to constitute medical, mental health, psychological, therapeutic, legal, or other professional advice.

Use of the Sites does not establish a therapist-client, provider-patient, or other professional relationship between you and the Practice or any of its clinicians, employees, contractors, or representatives.

If you are seeking professional services from the Practice, those services must be provided through an appropriate appointment or other service relationship established with the Practice.

Privacy

Your privacy is important to us. Information collected through the Sites and through our services is handled in accordance with our Privacy Policy.

We may collect information that you voluntarily provide to us, including your name, telephone number, mobile telephone number, email address, appointment information, and other information necessary to provide or administer our services.

We may use this information to provide services, communicate with you, administer appointments, respond to customer service requests, and provide appointment reminders and other service-related communications.

For additional information regarding the collection, use, and disclosure of your information, please review our Privacy Policy available below these Terms and Conditions.

SMS / TEXT MESSAGING TERMS

Appointment Reminder Messaging Program

Program Name: Sunset Park Community Services Appointment Reminder Messaging Program

The Practice offers an appointment reminder text messaging program for individuals who provide a mobile telephone number and consent to receive appointment-related text messages.

By opting in to the Practice’s appointment reminder messaging program, you may receive text messages concerning your appointments and related scheduling activities.

These messages may include:

• Appointment reminders;

• Appointment confirmations;

• Appointment scheduling information;

• Appointment rescheduling information;

• Appointment cancellation notifications; and

• Other text messages directly related to the administration of your appointments and services with the Practice.

The messaging program is intended for service-related communications and is not a marketing or promotional messaging program.

Consent to Receive Text Messages

By providing your mobile telephone number and affirmatively opting in to receive appointment reminder text messages, you consent to receive text messages from Sunset Park Community Services regarding your appointments.

Your consent to receive appointment reminder text messages is not a condition of purchasing goods or services.

You understand that appointment reminder text messages are sent to the mobile telephone number you provide and that you are responsible for ensuring that the telephone number provided to the Practice is accurate and current.

If you provide a mobile telephone number that belongs to another individual, you represent that you have authorization to provide that number and to receive communications at that number.

Message Frequency

Message frequency will vary based on your appointment schedule and your interactions with the Practice.

You may receive messages when an appointment is scheduled, approaching, confirmed, changed, rescheduled, or canceled.

The number of messages you receive may therefore vary and cannot be guaranteed.

Message and Data Rates

Message and data rates may apply.

The Practice does not charge a separate fee for appointment reminder text messages. However, your mobile carrier or wireless service provider may charge you for text messages, data usage, or other telecommunications services.

You are responsible for any applicable charges imposed by your mobile carrier or service provider.

How to Opt Out

You may opt out of receiving appointment reminder text messages at any time by replying STOP to an appointment reminder text message.

After you send “STOP,” you may receive one final text message confirming that your request to opt out has been processed.

After opting out, you will no longer receive appointment reminder text messages unless you subsequently provide consent to receive them.

You may also contact the Practice directly to request assistance with opting out of appointment reminder text messages.

Opting out of text messages does not cancel or otherwise change any scheduled appointment. If you opt out of appointment reminders, you remain responsible for keeping track of your appointments and contacting the Practice regarding scheduling questions, cancellations, or changes.

Help and Customer Care

For assistance with the Practice’s appointment reminder text messaging program, you may reply HELP to an appointment reminder text message or contact the Practice directly:

Sunset Park Community Services
Telephone: (347) 305-5262
Email: info@sunsetparkcs.org
Website: sunsetparkcs.org

For questions concerning a specific appointment, please contact the Practice directly using the contact information above.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

The Practice does not guarantee that every appointment reminder text message will be delivered. Message delivery may be affected by wireless carrier availability, network conditions, device settings, geographic location, service interruptions, or other circumstances outside the Practice’s control.

Mobile Information and Text Messaging Data

The Practice respects the privacy of individuals who participate in the appointment reminder messaging program.

The Practice will not sell, rent, or share your mobile telephone number or mobile information with third parties or affiliates for their own marketing or promotional purposes.

The Practice may use third-party service providers, subcontractors, aggregators, and providers of Text Message services as necessary to provide, administer, maintain, or support the appointment reminder messaging program and related customer support services.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No Marketing Through Appointment Reminder Messages

The Practice’s appointment reminder messaging program is intended to provide appointment-related and other service-related communications.

The Practice will not use your consent to receive appointment reminder text messages as authorization to send you unrelated marketing or promotional text messages.

Your mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Intellectual Property

Unless otherwise stated, the Practice owns or licenses the intellectual property rights in the Sites and the materials contained on the Sites.

Subject to these Terms, you may view, download for caching purposes, and print pages from the Sites for your own personal, non-commercial use.

You must not:

• Republish material from the Sites;

• Sell, rent, or sublicense material from the Sites;

• Reproduce, duplicate, copy, or otherwise exploit material from the Sites for a commercial purpose;

• Modify or create derivative works from material on the Sites for commercial purposes; or

• Redistribute material from the Sites except where content is specifically made available for redistribution.

Acceptable Use

You must not use the Sites in any manner that causes or may cause damage to the Sites or impairment of their availability or accessibility.

You must not use the Sites for any unlawful, fraudulent, harmful, or prohibited purpose.

You must not use the Sites to transmit, distribute, or introduce malicious software, including viruses, Trojan horses, worms, spyware, or other harmful code.

You must not conduct systematic or automated data collection activities, including scraping, data mining, data extraction, or data harvesting, without the Practice’s express written consent.

You must not use the Sites to transmit unsolicited commercial communications.

No Warranties

The Sites are provided on an “as is” and “as available” basis.

The Practice makes no representations or warranties, express or implied, regarding the availability, accuracy, completeness, reliability, or suitability of the Sites or information contained on them.

The Practice does not warrant that:

• The Site will be continuously available;

• The Site will be free from errors or interruptions;

• The information contained on the Site is complete, accurate, or current; or

• The Site will be free from viruses or other harmful components.

Nothing on the Sites constitutes or is intended to constitute professional medical, mental health, psychological, therapeutic, legal, or financial advice.

Service Disclaimer

Our website and its information, resources, services, tools, and content are provided for general informational and educational purposes.

Visiting or using the Sites does not establish a therapeutic, medical, or professional relationship with the Practice or any of its clinicians, employees, contractors, or representatives.

Website content should not be used as a substitute for professional evaluation, diagnosis, treatment, or other professional services.

If you believe you are experiencing a medical or mental health emergency, contact 911 or seek immediate assistance from an appropriate emergency service.

Limitation of Liability

To the fullest extent permitted by applicable law, the Practice will not be liable for any loss or damage arising out of or in connection with your use of, or inability to use, the Sites or their content.

This includes, without limitation, any indirect, incidental, special, consequential, or economic loss, including loss of data, revenue, profits, business opportunities, or anticipated savings.

The Practice will not be responsible for delays or failures in the delivery of appointment reminder text messages caused by circumstances outside the Practice’s reasonable control, including wireless carrier or telecommunications network issues.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

Third-Party Services

The Practice may use third-party vendors, contractors, subcontractors, technology providers, aggregators, and other service providers to support the operation of the Sites and the delivery of services, including appointment reminder text messages.

Such service providers may process information as necessary to perform services on behalf of the Practice.

The Practice does not authorize third parties to use your mobile information or text messaging consent for their own marketing or promotional purposes.

Links to Other Websites

The Sites may contain links to websites operated by third parties.

The inclusion of any third-party link does not constitute an endorsement, sponsorship, or recommendation by the Practice.

The Practice is not responsible for the content, privacy practices, security, or availability of third-party websites.

You should review the terms and privacy policies applicable to any third-party website you visit.

Breaches of These Terms

Without prejudice to the Practice’s other rights under these Terms, if you breach these Terms, the Practice may take such action as it reasonably deems appropriate, including restricting or terminating your access to the Sites.

Changes to These Terms

The Practice may revise these Terms and Conditions from time to time.

Revised Terms will become effective when posted publicly on the Sites. You are encouraged to review these Terms periodically to remain informed of the current terms governing your use of the Sites and the appointment reminder messaging program.

Severability

If any provision of these Terms is determined by a court or other competent authority to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.

If any unlawful or unenforceable provision would become lawful or enforceable if part of it were deleted or modified, that provision will be deemed modified to the minimum extent necessary to make it lawful or enforceable.

Entire Agreement

These Terms and Conditions, together with the Practice’s Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement governing your use of the Sites and the appointment reminder messaging program.

These Terms supersede any prior terms relating specifically to the subject matter addressed herein, except where a separate written agreement applies.

Governing Law and Jurisdiction

These Terms and Conditions will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of the Sites will be subject to the jurisdiction of the applicable courts located in the State of New York, to the extent permitted by applicable law.

The Practice’s Details

Sunset Park Community Services
241 37th Street Suite A302 Brooklyn, NY 11232
Telephone: (347) 305-5262
Email: info@sunsetparkcs.org
Website: sunsetparkcs.org

By using the Sites or participating in the Practice’s appointment reminder text messaging program, you acknowledge that you have read and agree to these Terms and Conditions.

Last Updated: September, 2026